At Flourish, we are committed to protecting the privacy and security of our customers and site visitors. We fully appreciate and respect the importance of data privacy and security on the Internet. This policy outlines how we handle and use your personal information and your rights in relation to that information.
Information We Collect
We may collect the following types of information:
Personal Information: Your name, address, email address, and phone number, and other personal details you provide when making a purchase, signing up for our newsletter, or contacting us.
Transactional Information: Details of the products you have purchased from us and the fulfillment of your orders.
Technical Information: Details on the devices and technology you use to access our website, including your IP address, browser information, and your preferences and search queries on our site.
Usage Information: Information about how you use our website, products, and services.
How We Use Your Information
To process and fulfill orders, returns, and exchanges.
To communicate with you about your orders, purchases, returns, services we provide, and promotional offers.
To improve and maintain our website, and monitor its usage.
For market research, e.g., through customer surveys.
To prevent fraud and to keep our website secure.
GDPR Compliance
Under the GDPR, we handle personal data according to the legal bases of consent, contract, and legitimate interest:
Consent: We will send promotional emails and information about new products and offers only with your explicit consent.
Contract: Handling your personal data is necessary for fulfilling the contract of selling and delivering our products to you.
Legitimate Interest: We analyze our customers’ use of our website and products to improve our services and products, which is a legitimate interest of our business.
Your Rights
Under GDPR, you have the right to access, correct, transfer, and delete your personal data. You also have the right to withdraw your consent at any time. If you wish to exercise any of these rights, please contact us at privacy@flourish.com.
Cookies
Our website uses cookies to improve your browsing experience, allowing us to remember you and your preferences when you return to our site. Cookies also help us to understand website traffic and site usage.
You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Third-Party Websites
Our website may contain links to and from third-party websites. If you follow a link to any of these websites, please note that they have their own privacy policies. We do not accept any responsibility or liability for these policies.
Changes to This Policy
We may update this policy from time to time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.
Contact Us
If you have any questions about this Privacy, GDPR, and Cookie Policy, please contact us here
